Your Steffie’s Questions, Answered

Frequently Asked Questions

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Q: How are these different from every other heel company? 

A woman designed them. A scientist engineered them. 

Steffie tore apart her own heels and found nothing but plastic and metal. Painful by design. She replaced the metal with RoamFoam™—a sneaker-grade foam that absorbs impact. Now every pair of Steffie's carries you through your day just like your trusted trainers.

👉 [Read the full story →

Q: Can I talk to someone about sizing or style? 

Absolutely. 

We’ll guide you by phone or email—straight to your perfect fit. Real people, real advice. 

👉 [Contact Us →]

Q: What’s special about the buckle? 

Set it once. Never touch it again. 

Traditional buckles make you bend, fumble, or fight with tiny clasps (especially if you have long nails). Our strap hides a secret hook: set the buckle length once, then slip in and out in a snap. 

👉 [See how it works →] 

Q: Is Steffie a real person? 

Yes. She’s the woman behind every design. 

A mom of two, a neuroscientist, and a reader who got fed up with bandaids, backup flats, and missed events. She built Steffie’s so women like her—and like you—don’t have to troubleshoot their shoes ever again. 

👉 [Meet Steffie →

Q: Are they really comfortable for all-day wear? 

That’s the whole point! Instead of walking on plastic all day, you’ll be walking on soft, flexible foam. 

From morning commutes to midnight rides home, women say they forgot they were even in heels. 

Q: Will they actually last? 

Steffie’s shoes are built to be your go-to shoe. The foam inside is strong enough for daily wear, soft enough for daily comfort. The suede is supple and easily cleaned with our suede brush. The outsole is grooved to tackle slippery streets. Quality materials, made to hold up your entire day.

Q: Do they look stylish enough for work and events? 

They were designed for optimal versatility. 
Classic, elegant lines—professional enough for boardrooms, polished enough for events.

Q: Why should I trust this brand? 

Because thousands of women already do. 

Backed by customer testimonials, flexible exchanges, and a founder who built them for herself first. Still skeptical? Contact us here

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